Accounts Recievable Concept
Customer Service
Non-Aggressive/ Soft Collections
Follow up
Customer Service, Non-Aggressive, Diligent and constant Follow-ups are some of the Core Beliefs we embody at DSO Financials. When being a liaison from Client to Customer it is imperative we maintain a high level of customer service and diligence to ensure accuracy for our clients. Each client is special and maintained with a fine tooth comb to guaranteed accuracy and diligence. It is no secret that follow ups are the name of the game in Business to Business Collections. We follow up on the weekly basis with our clients as well as our clients customers. This allows the team to receive updated Agings as well as monitor the progress of our Clients customers invoices. We do not follow up on the daily basis to adhere to our non-harassment policy at DSO Financials. Business to Business is very different from Consumer to Consumer so we do not use law of averages with our clients customers but yet a soft but firm approach. This has led to Says sales outstanding below 45 days and also generated an increase in the retention for our clients and their customers.A Win Win for everyone
Aging Report
Monitoring the Aging report to ensure DSO remains below 45 Days
Prioritize
Prioritize Invoices based off Client Needs and High Dollar Amounts
Relationships
Building that relationship with Accounts Payable and Procurement for timely Payment
Imput Notes
Guaranteed the client is aware of what is the reason for the delay and the next steps to ensure payment
Improve DSO
A+ Customer Service
A/R Specialist DSO
Days sales outstanding (DSO) is a measure of the average number of days that it takes a company to collect payment. Our Accounts Receivable have to maintain an average of at least an 45 day DSO. We pride ourselves on not only doing our Job well but Efficient and Strategic to Achieve the best results for our clients
AR Experience
Customer Service
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Business to Business Soft Collections
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Develop Relationships with Customers Accounts Payable Departments
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Ability to Articulate and Converse with Executive Management
